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Reviews

Rosaleen ,
5.0

07.01.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Fantastic location. Excellent variety & choice of food. Staff were very helpful and friendly. Will definitely be staying here again soon.

Jean,
5.0

17.12.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Four of us stayed on friday night for a girls night away. From the greeting at reception to leaving the following day. . All I can say is. . This hotel is exceptional. The staff in reception, the bar, the breakfast room, the manager, everyone was friendly and so professional. The decor is beautiful and everything is so clean. I would highly recommend this hotel and will be back. Well done. Keep up the good work. Happy Christmas. Jean Richardson

Tom,
5.0

29.11.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

From the moment we walked into the Grand hotel to the moment we handed back our key it was a wonderful experience. The friendly staff, the amazing food the lovely clean room. Looking forward to next time..... Tom

William ,
5.0

01.11.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Booked the wrong date for my stay, expected to be charged for ertra night. So i was very happy to be able to cancel with no penalty. Lovely food and great service from the staff and a comfortable bed. Will be back again.**** wi

Leona,
5.0

18.10.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Lovely hotel in the heart of Tralee. Friendly staff. Lovely breakfast.