Reviews

Kenneth, Newtownards
5.0

20.07.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

An excellent place to stay! We really enjoyed being in this hotel with very friendly and helpful staff particularly the ladies at reception. The food was fantastic and service impeccable. Our room was equipped with everything necessary - iron, ironing board, tea, coffee and plenty of space. The room and hotel in general was very clean and well attended to by a dedicated staff. Would highly recommend this hotel to anyone.

Michael, Limerick
5.0

30.06.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Excellent location and super friendly and efficient staff. A real family feel to the hotel and welcoming bar and restaurant. Will definitely be back for another visit.

Anon,
5.0

17.04.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Friendly bar staff and very happy welcoming breakfast staff. Huge bedroom.no noise eventhough we stayed Sat night.Super comfy bed.Central old world hotel.no problem parking on Denny Street.Lovely bar food.

Anon,
5.0

20.03.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

I had the most enjoyable weekend in the Grand Hotel. The courtesy and efficiency of the staff is second to none. Many thanks.

Anon,
5.0

16.03.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments: