Reviews

Anon,
4.8

04.01.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Anon,
5.0

14.12.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Really happy with my stay. Everyone I interacted with were friendly and helpful. Breakfast was great, with a really friendly and good humoured staff member which was lovely (especially at 7:30 in the morning!). I left my phone behind in my room, and the team in the hotel have been very helpful in getting it back to me. Thanks very much for a comfortable stay and Merry Christmas.

Anon,
4.8

01.12.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Excellent customer service. The staff are very welcoming and warming while also being very attentive to personal needs. The beds are super comfy and the rooms are in pristine condition. I would recommend the grand hotel to anybody and everybody.

Anon,
5.0

28.11.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We loved your hotel. We stayed 2 nights, had lunch in the Bar on Saturday and enjoyed a few drinks along with the music and open fire on Friday night. The breakfast was great as there was a good selection. Bed was comfortable and room was spacious and nicely furnished. Staff were very helpful and nice to deal with. Location of the hotel is perfect being right in the centre of the town yet the room was quiet. We hope to return soon as we really enjoyed our stay.

Anon,
5.0

03.11.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

we had a great time at the Grand Hotel, food was excellent, staff were helpful and friendly, i would definitely recommend it to friends. thank you!