Reviews

Anon,
5.0

02.02.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Had a great stay :)

Anon,
5.0

23.01.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Food is outstanding, especially the breakfast. Best breakfast I ever had. 😍

Anon,
4.8

04.01.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Anon,
5.0

14.12.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Really happy with my stay. Everyone I interacted with were friendly and helpful. Breakfast was great, with a really friendly and good humoured staff member which was lovely (especially at 7:30 in the morning!). I left my phone behind in my room, and the team in the hotel have been very helpful in getting it back to me. Thanks very much for a comfortable stay and Merry Christmas.

Anon,
4.8

01.12.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Excellent customer service. The staff are very welcoming and warming while also being very attentive to personal needs. The beds are super comfy and the rooms are in pristine condition. I would recommend the grand hotel to anybody and everybody.